Who do I contact for inquiries regarding my Grand Design Merchandise purchase?
Regarding: Orders, Shipping, Tracking, & Product Information.
Krystin Stahoviak
Hours: Monday - Friday 8:00 AM - 5:00 PM (CT)
(219)809-4420
Regarding: Trademarks for Licensing
Robert McFarland
Hours: Monday - Friday 8:00 AM - 5:00 PM (CT)
(219)809-4420
Regarding: Merchandise Product Inquiries
Donna Koehn
Hours: Monday - Friday 8:00 AM - 5:00 PM (CT)
(219)898-0372
Who do I contact for inquiries regarding my Grand Design RV?
If you are looking for information regarding parts, maintenance, or general questions pertaining to your RV, please contact Grand Designs Customer Service Department;
GDRV Inside Sales
Hours: Monday - Friday 8:00 AM - 5:00 PM (EST)
(574) 825-6275
Parts, Service, & Warranty
Hours: Monday - Friday 8:00 AM - 5:00 PM (EST)
(574)825-9679
How long does it typically take for orders to be delivered?
Stocked Items such as hard goods, branded t-shirts, and branded sweatshirts generally ship within 24 hours.
Custom items take roughly 5-7 business days.
I have an item that needs to be returned. Where do I send it back?
Grand Design RV Promotional Products
C/O St. Andrews Products
500 Mariner Drive
Michigan City, IN 46360
I have some inquiries regarding pricing and taxes. Can you help me with that?
All prices are U.S. dollars and are F.O.B. Michigan City, Indiana. Indiana residents add 7% sales tax. Michigan residents add 6% sales tax. Canadian taxes are applied where applicable. All other states and local taxes, if applicable, are the responsibility of the end user. Prices are subject to change without notice.