• Who do I contact for inquiries regarding my Grand Design Merchandise purchase?

    Regarding: Orders, Shipping, Tracking, & Product Information.

    Krystin Stahoviak

    Hours: Monday - Friday 8:00 AM - 5:00 PM (CT)

    (219)809-4420

    krystin@standrewscorp.com

  • Who do I contact for inquiries regarding my Grand Design RV?

    If you are looking for information regarding parts, maintenance, or general questions pertaining to your RV, please contact Grand Designs Customer Service Department;

    GDRV Inside Sales

    Hours: Monday - Friday 8:00 AM - 5:00 PM (EST) 

    (574) 825-6275

    Parts, Service, & Warranty

    Hours: Monday - Friday 8:00 AM - 5:00 PM (EST) 

    (574)825-9679

  • How long does it typically take for orders to be delivered?

    Stocked Items such as hard goods, branded t-shirts, and branded sweatshirts generally ship within 24 hours. 

    Custom items take roughly 5-7 business days. 

  • I have an item that needs to be returned. Where do I send it back?

    Grand Design RV Promotional Products

    C/O St. Andrews Products

    500 Mariner Drive

    Michigan City, IN 46360

  • I have some inquiries regarding pricing and taxes. Can you help me with that?

    All prices are U.S. dollars and are F.O.B. Michigan City, Indiana. Indiana residents add 7% sales tax. Michigan residents add 6% sales tax. Canadian taxes are applied where applicable. All other states and local taxes, if applicable, are the responsibility of the end user. Prices are subject to change without notice.